afreak ([info]afreak2600) wrote in [info]edmonton,
2007-07-27 22:08:00
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Tell us what is wrong with TELUS!

It seems that for whatever reason, the entire TELUS Mobility network is down. Any call made from a mobile phone or to one from a landline appears to go nowhere. So far the problem seems to be Edmonton-specific.

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  • 23 comments

[info]wyldthyng

July 28 2007, 04:20:58 UTC 4 years ago

*611
1 886 558 2273

[info]wyldthyng

July 28 2007, 04:21:52 UTC 4 years ago

err 866. not 886.

[info]afreak2600

July 28 2007, 04:34:51 UTC 4 years ago

Oh. I know the numbers. However, any TELUS person I call is affected by this.

[info]wyldthyng

July 28 2007, 04:38:00 UTC 4 years ago

right, but that's where you'll find the best answer. And you can always call from a landline or payphone, hence the offer of the second number.

[info]afreak2600

July 28 2007, 04:49:44 UTC 4 years ago

Enh. No need to call if this affects the whole network. I'll likely get the answer I assume. :)

[info]sexy_sangria

July 28 2007, 04:31:47 UTC 4 years ago

Oddness...I used my cell a fair bit tonight and it was connecting...is it just during a specific time? I stopped phoning around 9ish...

[info]afreak2600

July 28 2007, 04:38:21 UTC 4 years ago

I left around 9 PM to go back home and it was then when I realised something was up. I got one lone "circuits are busy" message. However, it seems that data is still going through.

[info]zepharum

July 28 2007, 05:28:45 UTC 4 years ago

Not just Edmonton specific. I'm in Fort McMurray and our cells are out too!

[info]afreak2600

July 28 2007, 13:33:31 UTC 4 years ago

Weird. My girlfriend in Fort Saskatchewan and my friend in Spruce Grove have TELUS and their phones were working.

[info]steveshot

July 28 2007, 23:18:46 UTC 4 years ago

Yup. Fort Saskatchewan is fine, I can confirm that. I've phoned with my cell to a landline within the town here. Everything is fine here.

[info]sic_o

July 28 2007, 12:09:51 UTC 4 years ago

you know.. for the landline, i am pretty sure shaw cable isnt charging for hookup fees to people that are with telus and wanting to switch over to them.. their rates are amazing and they are amazing for service... they even give you the first month free..

[info]afreak2600

July 28 2007, 13:32:51 UTC 4 years ago

What? Where did this comment come from?

[info]nantosvelta

July 28 2007, 16:08:22 UTC 4 years ago

from a Shaw Fan/Employee

[info]afreak2600

July 28 2007, 16:42:29 UTC 4 years ago

Ah. Well, I work for a company that specializes in VoIP and because of that, I prefer TELUS. :)

I just know better. :)

[info]kiwibouldingue

July 28 2007, 17:23:24 UTC 4 years ago

Telus has being having other problems too lately. They support ATB, too, and everything (ABMs, POS, online banking) went down one Saturday about a month ago.

[info]afreak2600

July 28 2007, 17:28:45 UTC 4 years ago

Oh. I know of their problems.

[info]kiwibouldingue

July 28 2007, 18:18:17 UTC 4 years ago

And you still prefer Telus? \:|

[info]afreak2600

July 28 2007, 18:56:42 UTC 4 years ago

Yup. Regardless, Shaw still interfaces with TELUS or any telephone company's PSTN due to the need for access to the rest of the telephone network.

Add the fact, in the event of a power outage, you're still going to have residential telephone service for more than two hours (the average life of a cable modem battery). To be exact, most places in Alberta have about 96-hours of maximum uptime when there is a power outage affecting the telephone co-locations. So provided you have at least a single corded phone, you're going to have a working phone unless the power outage is longer in which case you'd have bigger things to worry about.

Coaxial cable is not capable of delivering electricity over the line with the current setup, so in the end, I would prefer TELUS over Shaw due to redundancy.

[info]emil_d_minty

July 28 2007, 21:16:44 UTC 4 years ago

yay, telus still sucks.

[info]afreak2600

July 28 2007, 22:45:57 UTC 4 years ago

I don't disagree. :)

[info]sic_o

July 28 2007, 23:17:34 UTC 4 years ago

yeah, i just ment telus sucks... i have had nothing but problems with them in the past and got sick of it..

[info]_cryssie_

July 29 2007, 04:01:45 UTC 4 years ago

It was doing it to me today. I was trying to call some of my employees today and I kept on getting "This call could not be connected." or "This connection has been dropped."

[info]cool1112

July 21 2009, 08:06:57 UTC 2 years ago

There are a lot of VoIP providers. They are propose cheap international calls.
Catalog of VoIP providers.
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